Customer Service

HERE'S THE RUNDOWN

Love Meeting People? Join Us as a Customer Service Officer!

Do you want to be part of a dynamic squad, start or further your career in customer service, and really make a difference in the lives of others? Look no further – join our crew at the forefront of the thriving fitness industry!

We are the most established fitness brand in Malaysia and as part of the Evolution Wellness group, now operate 5 fitness brands with a total of 36 clubs in Malaysia.

We’re all about the continuous training and development for our squad. We believe in learning and growing every day, loving what we do, and pushing ourselves to get better. We prioritize attitude, ethics, and a thirst for learning over mere qualifications.

As a Customer Service Officer, you’ll be the friendly face of our brand, spreading positivity, wowing our members with top-notch service and helping them feel like stars. Here’s what you’ll be up to:

• Member Magic: Wow our members with amazing service, handle their questions, and sort out any issues ASAP.
• Membership Help: Be there for members from day one, helping with sign-ups and account management.
• Feedback Loop: Gather and share member feedback to keep making our services better and better.
• Admin Stuff: Keep our member data and paperwork on point.
• Problem Fixing: Tackle any issues or complaints fast and with a smile, always aiming to impress.
• Always Improving: Always be on the lookout for ways to level up our customer service game and stay in the know with best practices

Job Types: Permanent, Fresh graduate

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

• Dental insurance
• Gym membership
• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person