Customer Service Consultant

Dalton Collision is looking for a friendly, organized, and customer-focused Customer Service Consultant to join our team!

What You’ll Do Greet and assist customers in person and over the phone

Help provide customer quotes and capture new jobs

Guide customers through the repair process from drop-off to delivery

Support estimators with vehicle check-ins, photos, and documentation

Coordinate rentals and customer transportation

Communicate repair updates clearly and consistently

Deliver an excellent customer experience every step of the way

What We’re Looking For Strong communication and people skills

Ability to multitask in a fast-paced environment

Detail-oriented and dependable Customer Service Experience (automotive Is a Plus, Not Required) Why Work With Us?

Team-oriented, family-style environment

Growth opportunities

Competitive pay If you enjoy helping people and want to be part of a high-quality collision repair team, we’d love to hear from you!