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Customer Service Consultant

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Remote

Customer Service Consultant

TP

Customer Service Consultant

Skills

Customer Support

3 months ago

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Important information


Contract type:

Permanent

Location:

Gujarat, India

Work mode:

Remote

Published on:

7 August 2026

What they need


🚨 URGENT HIRING | CUSTOMER SUPPORT EXECUTIVE (VOICE PROCESS) | WORK FROM HOME | TELEPERFORMANCE 🚨

🏡 Looking for a stable Work From Home opportunity?

We are hiring Customer Support Executives (Voice Process) for Teleperformance – join one of the leading global BPOs and kickstart your career from the comfort of your home! 🚀

💼 Role: Customer Support Executive (Voice Process)

🏢 Company: Teleperformance

🏡 Work Mode: Work From Home

🗣 Language Requirement:

✅ Fluent Gujarati (Mandatory)

✅ Basic to Good English

✅ Hindi (Preferred)

💰 Compensation:

  • CTC: ₹18,000/month
  • In-hand: ₹14,000 – ₹15,000/month

⏰ Shift: Rotational

📅 Working Days: 6 days a week

🎯 Key Responsibilities:

✔ Handle inbound customer calls and resolve queries effectively

✔ Assist customers with refunds, replacements, or repairs based on product type and issue

✔ Deliver accurate and timely resolutions with a customer-first approach

✔ Maintain call quality, empathy, and professionalism in every interaction

✔ Follow SOPs while ensuring high customer satisfaction scores

✅ Eligibility:

🎓 Freshers & experienced candidates both can apply

🎓 Undergraduate & graduates welcome

💡 Skills Required:

✨ Excellent Gujarati communication skills (must-have)

✨ Good English (verbal understanding & speaking)

✨ Basic computer knowledge

✨ Strong problem-solving & customer handling skills

✨ Ability to work independently in a WFH setup

💻 System Requirements (Mandatory):

🔹 Processor: Core i5/ Ryzen 7, 8th Gen or above

🔹 RAM: Minimum 8 GB

🔹 OS: Windows 10 or above

🔹 Internet: Minimum 20 Mbps (Upload & Download)

🔹 Power Backup: UPS/Inverter for system & light

🔹 Webcam mandatory

🔹 Ability to install EDR software

📝 Assessment Criteria:

📌 Typing: 25 WPM with 85% accuracy

📌 Versant Score: 3 or above

📌 AMPI Scores:

  • Agreeableness: 20
  • Conscientiousness: 14

🌟 Why Join Teleperformance?

🔥 Work from home convenience

🔥 Stable career with a global brand

🔥 Great exposure to customer handling & operations

🔥 Fast hiring process – Immediate joiners preferred!

📩 APPLY NOW – LIMITED OPENINGS!

HR Urvashi

📧 Email your resume: [email protected]

📞 Call/WhatsApp: 7021849324

👉 Apply now / Call / Share with your network & help someone land a great job!

🔗 Tag someone fluent in Gujarati who needs a WFH job!

#UrgentHiring #WorkFromHome #Teleperformance #CustomerSupport #VoiceProcess #GujaratiJobs #WFHJobs #BPOJobs #HiringNow #FreshersWelcome

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