Customer Service Consultant

Automotive Service Consultant / Service Advisor

Flagg’s Automotive
Full-Time | Monday–Friday | No Weekends

Tired of working weekends or feeling like your hard work goes unnoticed?

Flagg’s Automotive is growing and expanding, and we’re looking for a motivated Automotive Service Consultant/Advisor who wants more than just another service writer job.

We’re looking for someone who enjoys working with customers, can confidently present needed repairs, and is motivated by results. If you thrive in a fast-paced environment and want to be part of a growing independent repair shop, we want to meet you.

What You’ll Do:

• Build strong relationships with customers
• Listen to and document customer concerns
• Review technician inspections and prepare estimates
• Present all recommended repairs clearly and confidently
• Follow up on estimates and declined work
• Keep customers updated throughout the repair process
• Work closely with technicians to keep jobs moving
• Help achieve sales, ARO, gross profit, and close-ratio goals

What We’re Looking For:

• Automotive service advisor experience preferred
• Strong automotive knowledge
• Sales-minded and results-driven
• Excellent communication and customer service skills
• Organized and able to manage multiple repair orders
• Dependable, positive, and team-oriented

What We Offer:

• Monday–Friday schedule — NO WEEKENDS
• Competitive pay
• Health and dental benefits
• Simple IRA with up to 3% company match
• Paid holidays
• Family-oriented work environment
• Growing independent repair shop
• Opportunity for long-term growth

About Flagg’s Automotive

Flagg’s Automotive is a locally owned independent repair shop proudly serving Shiawassee County and surrounding areas. We’re continuing to grow and expand, and we’re building a strong team for the future.

If you can build customer trust, confidently present needed repairs, and turn opportunities into sales while providing excellent customer service, we’d like to talk to you.

Apply today and see what a career with Flagg’s Automotive can offer.

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off

Work Location: In person