TAD SOLUTIONS SDN BHD
Customer Service Coordinator
2 months ago
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Important information
Contract type:
Permanent, Part time, Internship
Location:
Bayan Lepas, Penang, Malaysia
Work mode:
Onsite
Published on:
13 August 2026
What they need
Key Responsibilities
- Client Support: Answer inbound customer inquiries via phone, email, and digital messaging channels.
- Issue Resolution: Handle complex complaints and find prompt solutions to keep clients satisfied.
- Operational Coordination: Schedule service appointments, track shipments, or align with production teams.
- Data Management: Keep accurate records of customer interactions, orders, and updates in the company database.
- Team Guidance: Assist team members, monitor performance metrics, and support continuous workflow improvements.
Pay: RM1,453.33 - RM3,500.00 per month
Work Location: In person
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