Hapag Lloyd
Customer Service - Coordinator
1 month ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
24 September 2026
What they need
Handle customer inquiries
Support bookings, imports and BL
Resolve documentation errors and exceptions
Process B/L amendments and release requests
Handle invoice reversals and additional charges
Manage claims-related customer correspondence
Required Candidate profile
Shipping documentation knowledge
3+ Years Experience in bookings, imports and B/L processing
Attention to detail and accuracy
Problem-solving and conflict-resolution abilities
Good time-management
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