Customer Service Coordinator

Job Responsibilities

• Process customer orders and billing.
• Handle customer enquiries, requests and complaints.
• Communicate with customers through telephone, WhatsApp, email or in person.
• Follow up with courier services regarding delayed shipments.
• Maintain proper filing of invoices, Delivery Orders, Purchase Orders and other related documents.
• Perform other general duties as assigned by the superior when necessary.

Job Requirements

• Minimum SPM qualification; Diploma is an advantage.
• Customer service experience is preferred.
• Basic computer skills.
• Knowledge of AutoCount System is an advantage.
• Good communication and interpersonal skills.
• A good team player, self-motivated and able to work independently with minimal supervision.
• Able to multitask and prioritize tasks in a fast-paced working environment.
• Positive attitude and good work commitment.
• Good command of Bahasa Malaysia and Mandarin is an advantage.
• Preferably able to start work immediately.

For those who requires further information, you may contact HR at 012-9892101. Please call during our regular working hours. Only shortlisted candidates will be notified.

Working hours: Monday – Friday (5 days work) 9.00am – 6.00pm

Company Overview

Blincon (M) Sdn Bhd is one of the established contact lens brands in Malaysia, with more than 18 years of experience in the industry. Our brand has been well received by the public and market in Malaysia and Asian countries.

We are looking for dynamic individuals to join our team.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion

Experience:

• Customer service: 1 year (Preferred)

Language:

• Mandarin (Required)
• Bahasa (Preferred)

Work Location: In person