Customer Service Coordinator

Company Overview

QUADREP MARKETING (S) PTE LTD is a long-established franchised distributor of electronic components and modules, supplying wholesale to electronics manufacturers across Singapore and the Asia-Pacific region in Consumer, Industrial, MedTech, Communication, InfoTech, and Defense sectors.

Job Summary

Your key role is to support the Sales Team on all aspects of customer support in the fast-paced, high-growth electronics industry.

Responsibilities

Enter customer orders accurately and confirm delivery dates

Process weekly rescheduling requests and backlog reconciliation

Communicate and proactively address potential delinquent deliveries

Assist in inventory planning to optimize supply availability

Manage customer shipment requests and expedite orders to meet urgent delivery needs

Prepare and send weekly backlog and reschedule reports

Monitor accounts receivable and follow up to ensure timely payment collection

Requirements

Preferably working 2~3 years of customer service experience in electronics components business.

Minimum O level English and Mathematics.

Computer literate in MS Excel, MS Word and using ERP software

Must be able to pay attention to details

QUADREP MARKETING (S) PTE LTD (ELECTRONICS COMPONENTS DISTRIBUTOR)

We are a long-established franchised distributor in electronics components and modules. We supply wholesale to electronics manufacturers in Singapore and throughout Asia-Pacific. Our customers are electronics manufacturers in Consumer, Industrial, MedTech, Communication, InfoTech and Defence industries.