Customer Service Data Entry Specialist

Overview

Join our dynamic team as a Customer Service Data Entry Specialist, where your technical proficiency and organizational skills will drive efficiency and accuracy in handling vital customer information. This role offers an energetic environment focused on delivering exceptional service while maintaining precise data management. You will be at the forefront of ensuring that customer data is entered, maintained, and protected with the highest standards of confidentiality and accuracy, supporting seamless operations across various departments.

Duties

• Accurately input and update customer information into databases, ERP (Enterprise Resource Planning) systems, and spreadsheets using advanced typing skills and data entry techniques
• Manage data collection processes by gathering, verifying, and organizing information from multiple sources
• Utilize Microsoft Office tools, especially Excel, to analyze data through data analysis functions and generate reports that support decision-making
• Handle confidential information with integrity, ensuring compliance with privacy policies and data security protocols
• Perform routine office tasks such as filing digital records, transcribing notes, and maintaining organized electronic filing systems
• Support customer service efforts by responding promptly to inquiries related to data or account status via email or internal communication channels
• Use 10-key typing skills to efficiently process large volumes of data while maintaining high accuracy levels
• Email and telephone interaction with customers for quoting, processing orders, complains and order tracking for customer base
• Outbound telephone calls and emails asking for business

Skills

• Strong knowledge of Microsoft Office suite including Word processing and Excel for data entry, analysis, and reporting purposes
• Excellent computer skills with the ability to navigate productivity software quickly and efficiently
• Demonstrated experience in data entry tasks with a focus on detail
• Ability to handle confidential information responsibly while adhering to privacy standards
• Strong organizational skills to prioritize tasks and manage multiple projects simultaneously
• Basic math skills for verifying numerical data accuracy during entry and analysis processes
• Ability to read a ruler and understand fractions

This position is ideal for motivated individuals eager to develop their technical expertise while contributing to a team committed to excellence. If you thrive in this setting where your attention to detail makes a real difference, we invite you to apply!

Pay: From $17.50 per hour

Work Location: In person