Customer Service Dispatch

Groome Transportation of Monterey is NOW HIRING customer service dispatchers!!
Dispatchers respond to passenger inquiries via phone, manage and schedule reservations, including payments, all while providing excellent customer service. Responsible for directly monitoring, coordinating and overseeing the daily scheduled route operation of the vehicle. We’ll provide you with the training you need to make you successful at your job.
This is an ideal job for individuals that are:

• Seeking a Flexible Schedule
• Looking for Full or Part-time Employment
• Seeking Supplemental Income
• People and Customer Service Oriented
• Safety-Minded

Benefits include:

• Biweekly Pay
• Holiday Pay
• Flexible Day, Evening and Weekend Shifts Available
• Medical, Dental, Vision Coverage and Paid Time Off (based on average hours worked for full-time drivers)

Job Requirements:
Qualifications and Education Requirements:

• High School diploma or equivalent
• 1 to 2 years previous customer service or dealing with the public
• 1+ year handling multiple phone lines
• Software experience with Word, Excel, and Outlook and other Internet applications
• Some experience using scheduling and/or reservation software
• Cash handling experience
• Must pass pre-employment drug test
• Complete pre-employment background check
• Ability to communicate effectively in English

Wage Range: 25.00 - 25.00 per hour
General Description of Benefits: Benefits *Based on average hours worked for full-time employees*

• Medical
• Accident
• Critical illness
• Dental
• Vision
• Life
• Long and Short Term Disability
• Employee Assistance Program
• Paid Time Off