Customer Service - Ecommerce

Customer Service - Ecommerce

When faced with a problem, do you only look for solutions? Are you goal-focused and take massive action to achieve greatness? Do you believe that nothing is impossible? If you answered yes to any of these questions, chances are working with Vitasave.ca’s Customer Service Team would be a fit for you.

Responsibilities:

• Assisting customers with phone orders.
• Answering product questions.
• Responding to emails and phone calls.
• Taking part in specific tasks that help our Customer Service team run smoothly.
• Prioritize tasks and projects with good time management.

Requirements:

• Multi-tasker and detail-oriented.
• Exceptional execution and follow-through skills.

Benefits:

• Part-Time hours.
• $16.25/hr.
• Staff discounts - Discounts at both our retail store and HQ to make sure that you too can keep on top of your health.
• Exclusive entrance to tradeshows - CHFA, VegeExpo & The Wellness Show (when available to do so again).
• Mentorship and opportunity for growth.
• Fun and positive teamwork environment.

About the Company:

• Vitasave.ca is one of Canada’s fastest-growing eCommerce companies in the natural health product industry. Our mission is to make health accessible and affordable for everyone.

Reminders on COVID-19 Protocols:

• Have you left Canada within the past 4 weeks?
• Have you personally/ or been in contact with anyone transmitted of COVID-19?
• Social distancing must be in the act.
• Washing hands every hour.
• Gloves and masks will be supplied.
• We ensure health and safety for all staff. It is our number one priority.

Thank you for your interest in working with us, however, only those selected for an interview will be contacted by email.