Customer Service Engineer (Cebu)

MAJOR DUTIES AND RESPONSIBILITIES include the followings. Other duties may be assigned as necessary to fulfil optimum efficiency of this position:

Responsibilities:

• Performs repair and maintenance of machines

• Provides on-site and on-call service support to customers

• Conducts technical and operational Trainings to customers

• Submits Service and Inventory Report

• Comply to customer’s SLA and Team’s KPI.

Job Requirements:

• Degree or Diploma holder in Mechanical /Electronic Engineering /Electrical Engineering or equivalent

• 2 years working experience in the related field. Production/ Electro Mechanical machinery, familiarity with robotics, electrical/electronics, and mechanical systems.

• Technical and Analytical skills are required. Preferably, can handle both software and hardware systems.

• Strong Communication and time management skill.

• Initiative, self-motivated and able to work independently

• Written and verbal proficiency in English and Filipino.

• Basic Computer Knowledge and can work using Microsoft Office.

• Stay in BSP site assignment mainly, willing to travel domestically and international

• Willing to work on a shifting Schedule and during Holidays

• Candidates from Cebu City are required.

• Fresh graduates are welcome to apply.