G
Genxhire Services
Customer Service Engineer - Electrical
2 months ago
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Important information
Contract type:
Permanent
Location:
Ambernath, Maharashtra, India
Work mode:
Onsite
Published on:
25 August 2026
What they need
- Perform the installation and commissioning at customer sites, ensuring they are set up to meet performance standards
- Provide remote and on-site troubleshooting support for machinery-related issues Diagnose and resolve mechanical, electrical and software-related problems
- Conduct training sessions for customers on machine operation, maintenance procedures and safety protocols
- Establish and maintain strong relationships with customers, addressing their technical concerns and ensuring high levels of customer satisfaction
- Maintain accurate records of service visits, repairs, maintenance and customer feedback
- Prepare service reports and provide feedback to the engineering department for product improvements
- Advise customers on necessary spare parts, product upgrades and available enhancements to improve machine performance
- From time-to-time, support production team by overseeing the installation, testing and maintenance of electrical equipment and systems.
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