Customer Service Executive

• Actively participate in daily sales order management activities encompassing document, information, product and operations workflows.
• Ensure timely and flawless creation of sales order in system and processing of the same to meet customer request date.
• Liaise with customers on order forecast and delivery schedule.
• Coordinate with production and logistics departments to ensure timely delivery.
• Expedite customer orders to secure on-time delivery.
• Handle customers shipment requests.
• Notifying planner on the customer ordering to obtain target or planning date delivery.
• Work with internal and customer to resolve materials shortage.
• Follow-up with planner on the commit delivery date.

Job Requirement

• Degree/Diploma in Business Administration or equivalent.
• Min.2 years related working experience in manufacturing environment.
• Experience in SAP will be an added advantage.
• Good interpersonal, communication and negotiation skills.
• Fresh graduate is encourage to apply.