Customer Service Executive

Key Responsibilities:

• Handle customer inquiries professionally through Calls/ Emails & Chats
• Resolve customer concerns and provide appropriate solutions.
• Record customer interactions accurately in the system.
• Coordinate with internal teams to ensure timely issue resolution.
• Deliver excellent customer service and maintain customer satisfaction.

Required Skills:

• Strong communication skills
• Good customer handling skills
• Solution-oriented mindset
• Objection handling ability
• Basic computer knowledge (MS Office & Emails)

What We're Looking for:

• Positive attitude and willingness to learn
• Good listening and interpersonal skills
• Ability to work in a team
• Immediate joiners preferred