E
EMPAYAR JUTANIAGA SDN BHD
Customer Service Executive
Skills
Canva
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 20,400 – MYR 24,000 / year
Location:
Kota Bharu, Kelantan, Malaysia
Work mode:
Onsite
Published on:
11 August 2026
What they need
- Respond to customer enquiries in a timely and professional manner.
- Assist customers with jersey orders, design requirements, product selection, pricing and order details.
- Prepare basic jersey designs using Canva based on customers’ requirements. Training will be provided.
- Follow up with customers regarding enquiries, quotations, design confirmation and order progress.
- Recommend suitable products, packages or add-ons to customers when appropriate.
- Handle customer requests, questions and complaints patiently and professionally.
- Ensure all customer information, order details and design requirements are accurately recorded.
- Maintain good communication and provide a positive customer experience throughout the ordering process.
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