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Customer Service Executive

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Onsite

Customer Service Executive

Tata Capital

Customer Service Executive

Skills

CRMCustomer Support

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹50,000 – ₹275,000 / year

Location:

Noida, Uttar Pradesh, India

Work mode:

Onsite

Published on:

11 August 2026

What they need


Job Title: Customer Service Executive (CSE)
Location: Noida Sector 62
Experience: 1 to 3 Years

Job Responsibilities

  • Handle customer inquiries via phone, email, and chat.
  • Resolve customer complaints and provide timely solutions.
  • Maintain accurate records of customer interactions.
  • Coordinate with internal teams for issue resolution.
  • Ensure high customer satisfaction and service quality.
  • Meet individual and team performance targets.

Required Skills

  • Excellent communication skills (verbal and written).
  • Strong customer handling and problem-solving abilities.
  • Basic knowledge of MS Office and CRM tools.
  • Ability to work in a fast-paced environment.
  • Good interpersonal skills and a customer-centric approach.

Qualification

  • Graduate in any discipline.
  • 1 to 3 years of experience in Customer Service/BPO/Customer Support.

Work Location: Noida Sector 62
Salary: As per company norms and experience.

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