Customer Service Executive

Responsibilities

• Be the first point of contact for customers and make sure every interaction is a positive one.
• Listen to customers, understand their needs, and help them solve their problems.
• Handle customer issues quickly and professionally to keep them happy.

Qualifications

• Strong customer service orientation with solid technical support capabilities.
• Skilled in diagnosing customer needs and resolving technical challenges effectively.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Sharp analytical and problem-solving skills with a keen attention to detail.
• Ability to perform well under pressure in a fast-paced, dynamic environment.

Requirements

• Minimum SPM / Secondary School / "O" Level or equivalent.
• Proficient in English and Bahasa Malaysia; Mandarin proficiency is a bonus advantage 🌟
• Fresh graduates are strongly encouraged to apply
• Willing to work inKuchai Lama, Kuala Lumpur.
• Candidates with prior experience or a keen interest in Customer Service or related fields will have an added edge.
• Open to rotational shift arrangements (including night shifts, weekends and public holidays).

🎁 Benefits

• Shift Allowance
• Language Allowance
• Overtime (OT) Pay