Customer Service Executive

Responsibilities:- Respond to customer inquiries via phone or email - Provide accurate information regarding loan services - Address and resolve customer concerns or complaints - Collaborate with team members to ensure a seamless customer experience - Maintain thorough knowledge of loan servicing policies and procedures

Preferred candidate profile :-

• Good communication and interpersonal skills

• Customer-focused attitude

• Ability to handle and resolve customer queries efficiently

• Understanding of loan servicing processes is a plus

• Good problem-solving skills

• Detail-oriented with excellent organizational abilities

• Basic Knowledge of MS excel, MS outlook