T
Total Group
Customer Service Executive
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹50,000 – ₹60,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
17 August 2026
What they need
Key Responsibilities
- Handle customer enquiries through email, phone and WhatsApp.
- Respond to customer emails professionally and within the required turnaround time.
- Understand customer requirements and provide accurate product, pricing and order information.
- Prepare and share quotations, product details and order-related documents.
- Follow up with customers on quotations, orders, payments and delivery status.
- Coordinate with the Sales, Purchase, Production, Dispatch and Accounts teams.
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