P
Proficient Amritsar
Customer Service Executive
Skills
CRMProcess Improvement
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹150,000 – ₹300,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
18 August 2026
What they need
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Meet daily sales targets by upselling/cross-selling products to customers.
- Maintain accurate records of all interactions with customers using CRM software.
- Identify opportunities for process improvements and implement changes as needed.
Job Requirements :
- 1-3 years of experience in BPO/Call Centre environment.
- Excellent communication skills with convincing power over the phone.
- Strong sales ability to meet targets and exceed expectations.
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