Customer Service Executive

Job Title: Customer Support Executive (Voice Process)

BPO

Location: Sector 19, Gurugram

Job Description

We are hiring Customer Support Executives for our cred Voice Process at our Gurugram office. This opportunity is ideal for freshers and experienced candidates looking to build a career in the BPO industry.

Key Responsibilities:Soft agent to assist our business with outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone and enacting payment plans that eliminate debt.

• Collaborating on debt collection efforts with Accounts, and the Legal Department.
• Developing debt collection strategies and plans.
• Contacting debtors by telephone to enact and negotiate debt
• Searching publicly available databases to track Preventing repeated payment delinquency by negotiating manageable debt payments.

Soft voice Agent Requirement:

• Under Graduate / Graduate
• Fresher and experienced in customer service,
• Previous debt collection experience will be advantageous.
• Excellent communicate Skills.
• Ability to collaborate on debt collection efforts with other departments and institutions.
• Exceptional recordkeeping and interpersonal skills.

Eligibility Criteria:

Graduate can apply

Freshers & experienced candidates both are welcome

Good communication skills in English

Basic computer knowledge required

Salary & Benefits:

35kCTC 31k In-hand

Paid Training

6 Days Working

Day Shift

Growth opportunities within the organization

Immediate Joiners Preferred

Interview Details:

Walk-in Interview at Gurugram

Carry soft copies: Aadhar, PAN, 10th, 12th & Graduation Mark Sheets, Experience Proof (if any)

Mention HR Prity on your resume

• HR connect - Ms. Prity - 84483 50054