H
HighSpring India LLP
Customer Service Executive
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹375,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
19 August 2026
What they need
Key Responsibilities:
- Manage assigned customer accounts and maintain strong relationships.
- Handle customer calls, emails, queries, and issue resolution.
- Make outbound calls for updates, upselling, and renewals.
- Coordinate with internal teams for timely issue resolution.
- Maintain customer records and ensure customer satisfaction.
Requirements:
- 12 years of experience in Customer Service / Account Management / Calling.
- Excellent communication skills in English & Hindi.
- Strong problem-solving and interpersonal skills.
- Comfortable with 6-day working and 9-hour shifts.
- Experience in upselling & renewals preferred.
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