Customer Service Executive

(Selangor – Shah Alam)

Responsibilities:

• Deal directly with customers either by telephone, electronically or face to face.
• Respond promptly to customer inquiries.
• Handle customer feedbacks, provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information.
• Process orders, applications and requests from dealers.
• Managing logistics flow and keep dealers posted on status.
• Direct requests and unresolved issues to the designated resource.
• Manage dealer’s accounts and adhere to an indoor sales target.
• Travel to visit dealer’s office as and when required.
• Eventing support when required.

Requirements:

• Candidate must possess at least a SPM / STPM / Diploma in related field.
• At least 1 year(s) of working experience in the related field is required, preferably in beauty and skin care industry.
• Good computer skills, especially Microsoft Words, Excel and Power Point.
• Able to write and communicate in Mandarin, English & Bahasa Malaysia.

Interested candidates please online or email to [email protected]