Customer Service Executive

Work location: Breezway Malaysia, Sungai Kapar Indah, Kapar, Klang

Note: This position mainly handles overseas customers. Must be willing to work from 7am to 4pm.

Job Highlights

• Competitive salary & work benefit package
• Join a MNC company
• Birthday Leave entitlement
• Be part of Australasia's largest building materials manufacturers (https://www.ventora.com.au/)

Job Description

We are looking for a high potential candidate with customer service experience to unleash your high potential at Breezway Malaysia as a Customer Service Executive. Our people come from different backgrounds with a shared dedication to high performance, consistent results and outstanding customer service.

What do we provide to you for you to succeed?

• We will offer you a competitive Basic Salary
• 5 working days only
• Annual Increment
• Medical Insurance
• Open Culture
• Personal Development Opportunities

You will be playing a crucial role in;

• To provide services that lead to improvements in Sales & Customer Satisfaction via email & telephone/contact (e.g. design advise, quotation, orders, after sales service).
• To provide the link between the customers and the sales team (e.g. quoting, market feedback, product opportunities etc.).
• On time response on generating quotation, Order processing and arrange delivery.
• Undertake in house system support and procedure requirements.
• Assist with other projects & planning as requested.

Job Requirements

• At least 1 year relevant experience
• Experience and knowledge in shipping and logistic will be an added advantage
• Diploma, Bachelor's Degree, Professional Degree
• Experience with SAP software or similar ERP systems is highly advantageous