Customer Service Executive

We are hiring a Female Front Desk / Customer Service Executive for a professional organization in Qatar. The ideal candidate should have excellent communication and customer-handling skills and be comfortable managing front desk operations, phone calls, customer follow-ups, social media inquiries, and appointments.

Key Responsibilities

• Manage front desk operations and welcome/assist customers professionally.
• Handle incoming phone calls and respond to customer inquiries.
• Follow up with customers and maintain good customer relationships.
• Respond to customer inquiries through social media platforms such as Instagram, WhatsApp, Facebook, etc.
• Schedule and manage customer appointments.
• Coordinate with customers and relevant team members to ensure smooth service.
• Assist with basic poster and creative design for social media promotions as an added advantage.
• Maintain professional communication with customers at all times.

Requirements

• Female candidates preferred/required.
• Good communication and interpersonal skills.
• Customer service or front desk experience will be an advantage.
• Ability to handle phone calls, customer inquiries, and follow-ups professionally.
• Good knowledge of social media platforms, including WhatsApp, Instagram, and Facebook.
• Basic knowledge of poster/creative design is an added advantage.
• Arabic, English, or Hindi communication skills preferred.
• Knowledge of additional languages will be an advantage.
• Professional appearance and a customer-oriented attitude.

Preferred Skills

• Front Desk Management
• Customer Service
• Telephone Handling
• Customer Follow-up
• Appointment Scheduling
• Social Media Communication
• Basic Graphic/Creative Design
• Good Communication Skills

Application

Interested candidates are invited to apply with their updated CV. Shortlisted candidates will be contacted for the next stage of the recruitment process.

Recruitment for a Qatar-based position.

Pay: From QAR2,000.00 per month

Language:

• English, Arabic, Hindi (Preferred)

Work Location: In person