Customer Service Executive

We are seeking a motivated and detail-oriented Process Associate to support the end-to-end operations of our overseas education services. The ideal candidate will assist in managing student applications, documentation, coordination with international institutions, and backend support functions to ensure a smooth admission and visa process for students.

Key Responsibilities:

• Support the application process for students applying to universities abroad, including form filling, document collection, and verification.
• Maintain accurate records of student data, admission status, and communication history.
• Coordinate with internal counsellors and external university partners to follow up on application updates.
• Assist in preparing and submitting visa documents as per embassy/consulate guidelines.
• Track and manage student application timelines to ensure on-time processing.
• Handle email correspondence and backend processing tasks.
• Generate reports on application status, conversions, and pipeline movement.
• Ensure compliance with institutional and government documentation requirements.
• Maintain regular communication with students for document follow-up and process updates.

Qualifications & Skills:

• Any Degree or B.Tech preferred.
• 0–3 years of experience and freshers candidates also can apply
• Strong written and verbal communication skills in English.
• Good organizational skills and attention to detail.
• Proficiency in MS Office (Excel, Word, Outlook)
• Ability to handle multiple student profiles and work under tight deadlines

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person