Customer Service Executive

Job Title: Customer Service Associate

Location: Kolkata

Job Description

We are hiring Customer Service Associates (Voice Process) for our Kolkata location.

Eligibility:

• Freshers and experienced candidates are welcome to apply.
• Excellent communication skills in English are mandatory.
• Comfortable working in permanent night shifts.
• Customer-focused with good interpersonal skills.
• Basic computer knowledge.

Job Responsibilities:

• Handle customer queries over voice calls.

• Provide prompt and accurate resolutions.

• Maintain high standards of customer service.

• Document customer interactions accurately.

• Requirements:

• Good verbal communication skills.

• Willingness to work night shifts.

• Immediate joiners preferred.