Parisima Talent
Customer Service Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
AED 42,000 – AED 54,000 / year
Location:
Dubai - United Arab Emirates
Work mode:
Onsite
Published on:
26 August 2026
What they need
Customer Support Executive (3-Month Renewable Contract)
Location: Dubai, UAE
Job Purpose:
Provide exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction through phone, email, and other communication channels.
Key Responsibilities:
- Respond to customer queries promptly and professionally.
- Resolve customer complaints and escalate complex issues when required.
- Maintain accurate records of customer interactions in the system.
- Follow up on customer requests and ensure timely resolution.
- Meet service quality and response time targets.
Desired Candidate Profile
Requirements:
- 1 to 3 years of customer service/support experience.
- Strong communication and problem-solving skills.
- Proficiency in MS Office and CRM systems.
- Customer-focused with a positive attitude.
- Immediate joiners preferred.
Contract: 3-Month Renewable Contract.
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