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Customer Service Executive

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Onsite

Customer Service Executive

Amh Services

Customer Service Executive

2 months ago

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Important information


Contract type:

Permanent

Location:

Gurugram, Haryana, India

Work mode:

Onsite

Published on:

7 September 2026

What they need


Rotational Working Day - 5 days

Rotational Shift with Pick and Drop Cab Service

Role

 Load and manage site schedules/rotas and client/emergency bookings in Timegate.

  • Maintain and update systems like Timegate/APIS, handle subcontractor reports, emails, and emergency cover.

  • Communicate effectively with clients, operations teams, and employees.

  • Investigate and report discrepancies and incidents promptly.

  • Generate and distribute reports (daily/weekly/monthly).

  • Provide customer service and front desk support outside regular hours.

  • Support project work and maintain professional standards including punctuality and appearance.

  • Perform any other duties assigned by senior management.

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