Agensi Pekerjaan JEV Management Sdn. Bhd.
Customer Service Executive
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Johor Bahru, Johor, Malaysia
Work mode:
Onsite
Published on:
11 September 2026
What they need
About the role
Join a fast-paced customer support environment where you'll help customers solve everyday issues while building valuable service experience.
Key responsibilities
- Assist customers with enquiries and concerns
- Identify issues and provide the right solutions
- Record interactions accurately
- Escalate complex cases when required
- Meet service and quality standards
About you
- Good communication and listening skills in English and BM
- Basic computer and Microsoft skills with fast typing skills
- Willing to work rotating shifts, including nights
- Comfortable with 6 working days and rotating rest days
- Able to work onsite in Medini, Johor
- Customer-focused and willing to learn
Benefits
- 1 Month Paid Training
- RM300 Night Shift Allowance
- RM400 KPI Allowance
- EPF + SOCSO from Day 1
- 12 Days Annual Leave + 14 Days Medical Leave
- Shuttle available on selected routes
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