Customer Service Executive

About the role

The Customer Service Executive is responsible to the head of marketing for providing administrative support to customers on-site, ensuring customer offices and equipment are in acceptable condition, identifying and maintaining supplies of gift items for customers, and maintaining promotional and office materials.

Key responsibilities

• Provide administrative support to customers on-site
• Ensure that customer offices and equipment are in acceptable condition
• Identify, recommend and maintain a supply of gift items for customers
• Maintain an ample supply of promotional and office materials
• Assist ST Engineering Aerospace Corporate Communication in developing promotional materials
• Perform other duties as directed by Head of Marketing, Senior Manager of Marketing, or appointed Account Manager

ST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, it has operations spanning Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. ST Engineering reported revenue of over $12b in 2025 and ranks among the largest companies listed on the Singapore Exchange. It is a component stock of MSCI Singapore, FTSE Straits Times Index and Dow Jones Best-in-Class Asia Pacific Index

About Commercial Aerospace business

ST Engineering’s Commercial Aerospace business is a world-class Original Equipment Manufacturer (OEM) and Maintenance, Repair and Overhaul (MRO) service provider with proven solutions for practically every stage of an aircraft life cycle. With 50 years of reputable track record in aviation, backed by a highly experienced team of engineers and technicians across facilities in Asia Pacific, the U.S. and Europe, we know what it takes to keep the world flying safely.