T
The Artment
Customer Service Executive
8 months ago
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Important information
Contract type:
Permanent
Location:
India
Work mode:
Onsite
Published on:
11 September 2026
What they need
Full time
Exp: Candidate should have 1 - 3 years of relevant experience
Roles:
- Answer general customer inquiries through social media, chat, & emails until inquiry is closed.
- Manage customer accounts including assisting customers with information regarding their order history, order status, and all other standard requests received.
- Maintain customer service log, tracking all incoming inquiries and detailing out customer requests.
- Aggregate and report on customer service trends quarterly to the management.
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