Customer Service Executive

Roles and Responsibilities

• Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
• Provide accurate information on products/services to customers through effective communication skills.
• Manage multiple tasks simultaneously while maintaining attention to detail and meeting deadlines.
• Develop strong relationships with customers by understanding their needs and preferences.
• Collaborate with internal teams (e.g., technical support) to resolve complex customer complaints.

Desired Candidate Profil****e

• Excellent English language proficiency for clear communication with international clients.
• Strong problem-solving skills for resolving customer queries efficiently.