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Customer Service Executive

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Customer Service Executive

AFRA INDIA TRADING & INNOVATIONS

Customer Service Executive

1 month ago

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Important information


Contract type:

Permanent

Location:

Kerala, India

Work mode:

Onsite

Published on:

15 September 2026

What they need


Afra Engineers is looking for freshers to join our Service Team as Service Assistants. The selected candidate will assist service technicians with installation, maintenance, troubleshooting, and customer-site service activities. Training will be provided.

Key Responsibilities

  • Assist technicians during service, installation, maintenance, and repair work.
  • Visit customer sites along with senior technicians.
  • Assist with handling tools, equipment, spare parts, and materials.
  • Support basic electrical/mechanical work under supervision.
  • Help with testing and checking equipment after service.
  • Maintain cleanliness and safety at customer sites.
  • Assist in loading and unloading service materials.
  • Report service issues and work progress to the supervisor.
  • Maintain a professional and polite attitude with customers.
  • Follow company safety procedures and instructions.

Requirements

  • Freshers are welcome to apply.
  • ITI / Diploma in Electrical, Mechanical, Electronics, or a related field is preferred.
  • Basic technical knowledge is an advantage.
  • Willingness to learn and work in the field.
  • Good communication and teamwork skills.
  • Should be punctual, hardworking, and responsible.
  • Willingness to travel to customer locations.

What We Offer

  • On-the-job training and technical guidance.
  • Opportunity to develop technical and service skills.
  • Career growth opportunities.
  • Supportive working environment.

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person

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