Outpace Consulting
Customer Service Executive
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Maharashtra, India
Work mode:
Onsite
Published on:
16 September 2026
What they need
*Customer Support Executive – International Voice Process*
*Location:* Airoli, Mumbai
*Experience:* Freshers
*Qualification:* Graduate
*Pass-out Years:* 2024, 2025, 2026
*Salary:* Up to ₹2.8 LPA
*In-Hand:* ₹18,000 + Night Shift Allowance up to ₹3,000 + Incentives
*Working Days:* 5 Days
*Week-offs:* 2 Rotational Week-offs
*Shift:* Rotational
*Cab:* Available as per company policy
Job Responsibilities
* Handle customer queries through calls and chat.
* Provide accurate and timely solutions to customers.
* Maintain high customer service and quality standards.
* Record and update customer interactions.
* Follow company processes and guidelines.
* Ensure a positive customer experience.
Eligibility
* Graduate freshers from 2024, 2025, or 2026 batches.
* Good communication skills in English and Hindi.
* Willingness to work in rotational shifts.
*Not Eligible:* B.Tech/B.E., M.Tech, Diploma, Pharmacy/Pharma, LLB/LLM candidates.
Benefits
* PF
* Cab facility as per company policy
* Incentives
* Night shift allowance
* Career growth opportunities
* Professional work environment
Pay: ₹16,000.00 - ₹18,000.00 per month
Benefits:
- Commuter assistance
Work Location: In person
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