Imperative Business Ventures
Customer Service Executive
1 month ago
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Important information
Contract type:
Permanent
Location:
Pune, Maharashtra, India
Work mode:
Onsite
Published on:
20 September 2026
What they need
Job Summary
Process - Blended - Email Process Experience - Overall 1 year in Customer Service or above - Minimum 6 months BFSI/NBFC experience mandatory
Advanced Skill Sets Required
- Flawless, highly fluent verbal and written communication
- Expert-level professional email drafting skills
Technical Evaluation
- Strict multi-level screening
- Live email drafting test
- Customer dispute mock calls
Industry Background Preferred
- Financial norms
- EMI/interest calculations
- NBFC/RBI escalations
Responsibilities
- Handling Financial Norms EMI/Interest Calculations NBFC/RBI escalations handling
Skills
- email drafting
- verbal communication
- written communication
- customer service
- BFSI/NBFC experience
- EMI calculations
- grievance handling
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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