L
Lendingkart
Customer Service Executive
1 month ago
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Important information
Contract type:
Permanent
Location:
Ahmedabad, Gujarat, India
Work mode:
Onsite
Published on:
21 September 2026
What they need
- Provide step-by-step guidance to customers to resolve issues or navigate products or services.
- Respond to customer inquiries through various communication channels, including phone, email and live chat.
- Address customer feedback and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Handle a high volume of customer contacts while maintaining quality service.
- Identify common customer issues and suggest improvements to enhance the customer experience.
- Good with MIS
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