CUSTOMER SERVICE EXECUTIVE

Customer Service Executive

Location: International Plaza (Directly Above Tanjong Pagar MRT)
Employment Type: Full-Time
Salary Range: SGD 4,000++ per month

Why Join SBC Corporate Management?

• Attractive Salary & Benefits: Enjoy competitive pay and a comprehensive benefits package.
• Work-Life Balance: Limited working hours (9:00 AM to 5:00 PM, Monday to Friday) with no overtime required.
• Prime Location: Work in a convenient central location, right above Tanjong Pagar MRT station.
• Career Growth: Gain professional training, experience, and opportunities for advancement.
• Supportive Environment: Be part of a professional team that values collaboration and individual contributions.

Key Responsibilities

• Engage with Clients: Respond promptly to client inquiries, providing professional and effective solutions to meet their needs.
• Build Strong Relationships: Cultivate and maintain positive, long-term relationships with clients to ensure satisfaction and loyalty.
• Support Business Operations: Oversee and streamline daily office operations to support business objectives.
• Customer Support Excellence: Deliver exceptional customer service and provide orientation to business clients, ensuring they feel valued and supported.
• Drive Business Processes: Manage and execute transactions with precision and efficiency.
• Collaborative Problem Solving: Take ownership of ad-hoc duties and assist the team to achieve overall success in meeting client needs.

What We’re Looking For

• Experience: At least 1 year of corporate secretarial or customer service experience in the corporate services industry.

• Education: Bachelor’s Degree, Diploma with certification, or equivalent qualifications in corporate secretarial work.

• Skills:

  • Fluent in English and Chinese (spoken, written, and reading) to liaise with Mandarin-speaking clients.
  • Fluency in Cantonese and Bahasa Malay is a plus.
  • Knowledge of BizFile, XBRL, Microsoft Office, and Chinese word processing is a plus.

• Personal Traits:

  • Proactive, self-motivated, and able to work independently.
  • Organised with strong time management and multitasking skills.
  • A team player with excellent interpersonal and communication skills.

• Professionalism: Committed to delivering high-quality work and upholding the company’s reputation.

What You’ll Gain

• Competitive Salary: Earn up to SGD 4,200 per month based on experience, before KPI monthly bonus.

• Work-Life Balance: 5-day workweek with no overtime or travel required.

• Professional Growth: On-the-job training and excellent career promotion opportunities.

• Convenient Location: Work in a modern office right above Tanjong Pagar MRT station.

• Attractive Benefits:

  • Annual performance bonuses.
  • 12 days of annual leave and all public holidays.
  • CPF contributions.

Join Our Team
If you’re a motivated individual who thrives in a client-focused role, SBC Corporate Management offers the perfect opportunity to grow your career in a supportive and professional environment.
Apply today and take the next step in your career journey!