Customer Service Executive

About the role

Join a dynamic team focused on delivering exceptional customer experiences. This role involves engaging directly with customers while supporting branch and facility operations to ensure safety and satisfaction.

Key responsibilities

• Greet and assist customers, visitors, and tenants through walk-ins or appointments
• Assess customers' storage needs and recommend suitable storage units and services
• Handle branch transactions, including sign-ups, payments, move-ins, move-outs, and merchandise sales
• Address customer complaints and resolve issues professionally
• Manage inventory, including supplies, merchandise, and marketing materials
• Conduct facility inspections and ensure safety and cleanliness standards are maintained
• Coordinate routine maintenance and facility checks with internal teams and vendors
• Maintain accurate customer records and documentation
• Liaise with back-office teams on administrative matters

About you

• Minimum GCE 'N' or 'O' Level
• At least 1 year of relevant experience, preferably in customer service or sales
• Self-motivated, detail-oriented, and able to work independently
• Willingness to learn and committed to delivering high-quality service

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. 

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. 

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies. If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected].