Kotak Life
Customer Service Executive
1 month ago
Share this opportunity
Share this opportunity to other talents of your network:
✓ Offer them a visibility boost with clients.
✓ Help your contacts find their next job.
Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
29 September 2026
What they need
Role: Voice Inbound Officer
Education: Graduate
Experience: 0 – 3 years
Department: Customer Services
Work Location: Goregaon East, Mumbai
- Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc
- Identify customer needs and service accordingly
- Update our internal database with information about technical issues and useful discussions with customers
- Co-ordination with other internal teams/departments to provide customer resolution to their query or request
- Inform customers about new features and functionalities and Promote digital channels of service
- Timely Follow up with customers to ensure their queries and technical issues are resolved
- Maintain customer centricity at the core of all transaction
- Support a positive work place environment adhering to organizational policies
Other offers great for you!
These companies are also looking for great profiles
Visian
Customer Service Manager - Production Informatique
Freelance
Paris, France
Hybrid
Top Recruiter
Skills
6 days ago
Quick apply
Mon Consultant Indépendant
Directeur ADV / service client
TJM HT max 436 € (hors éventuels frais de mission, à discuter avec le client)
Freelance
Lille, France
Hybrid
Skills
6 days ago
Quick apply
Bloomays
RPO freelance - 3j/semaine - Paris
Freelance
Paris, France
Onsite
Top Recruiter
Skills
16 hours ago
Quick apply
No company information available.