Motilal Oswal Home Finance (MOHFL)
Customer Service Executive
1 month ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
1 October 2026
What they need
Handle inbound customer queries related to personal loans, business loans, consumer loans, or other lending products.
Assist customers with loan application status, documentation, verification, approval, and disbursement-related queries.
Explain loan terms, EMI schedules, repayment processes, charges, and applicable policies clearly to customers.
Handle requests related to:
EMI/payment issues
Loan account statements
Repayment schedules
Part-prepayment and foreclosure
NOC/closure documents
Disbursement status
Refunds and excess payments
Changes to customer/loan account details
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