Customer Service Executive

Job highlights

• Familiarity with CRM software is a plus Good understanding of internet-based applications Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Night Shift (US Shift) " data-status="OPEN" data-url="https://bolsterlegal . com / career / customer-service-executive / ">

• Job Title: Customer Service Executive Location: Bangalore, Karnataka (On-Site) Process: Voice Experience: Freshers & Experienced candidates are eligible Salary: Freshers: 20,000 CTC Experienced: 23,000 - 28,000 CTC

• Qualifications & Requirements: Willingness to work in Night Shift (8 PM - 5 AM PST) Strong English communication skills (both verbal & written) Ability to draft professional emails and comprehend responses CRM tool experience is preferred Work experience required for undergraduates Key Responsibilities: Obtaining records and bills from facilities via email and phone Requesting records and bills through various channels (email, fax, chart swap, chart request, etc

• ) Calling facilities and following up on pending tasks Updating CRM tools with record and bill statuses Maintaining professional telephone etiquette with a polite and courteous approach Actively listening and handling calls with confidence Technical Skills: Basic knowledge of MS Office (Word, Excel, Outlook)

• Familiarity with CRM software is a plus Good understanding of internet-based applications Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Monday to Friday Night Shift (US Shift) " data-status="OPEN" data-url="https://bolsterlegal

• com / career / customer-service-executive / ">