Customer Service Executive

Job highlights

• Minimum 1 year of experience in customer service or a similar role . Strong problem-solving attitude with a customer-first mindset . Ability to handle queries calmly and professionally . Disclaimer : This job posting has been aggregated from external source

At Kidbea , we re building one of India s most loved sustainable kidswear brands , and we re looking for a Customer Service Executive who can deliver exceptional customer experiences with clarity, empathy, and confidence.

Key Responsibilities:

• Handle customer queries via calls, emails, and chat in a timely manner
• Provide accurate information about products, orders, and policies
• Coordinate with internal teams (logistics, warehouse, etc.) for issue resolution
• Maintain records of customer interactions and feedback
• Ensure high levels of customer satisfaction and retention

Requirements:

• Excellent communication skills in English Hindi
• Minimum 1 year of experience in customer service or a similar role
• Strong problem-solving attitude with a customer-first mindset
• Ability to handle queries calmly and professionally

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.