Customer Service Executive

Job highlights

• Good English communication skills,adapting your style to suit the customer and their needs . Be able to provide excellent customer service,solving problems that

• Sound positive and pleasing while interacting with customers

• Installation, troubleshooting, Repair & reinstall IOS Devices

• Manage File Sharing and Permission on Apple devices

• Deliver across the entire product life cycle concept, deploy, test, release to stores and support

• Working directly with Servicing and product Executive to conceptualize, build, test and realize products Gather requirements around functionality and translate those requirements into elegant functional solutions

• Working along the Service center to create and maintain a robust framework to Service the apps Working with the front end developers to build the interface with focus on usability features Create compelling device specific user interfaces and experiences

• Keep up to date on the latest industry trends in the IOS technologies

• Explain technologies and solutions to technical and nontechnical stakeholder

Person Specification- Good English communication skills, adapting your style to suit the customer and their needs

• Be able to provide excellent customer service, solving problems that. other retailers ignore.