Customer Service Executive

Job highlights

• Experience . i . n Customer Service role (Minimum 1 year) . .

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Keeping records of customer interactions, transactions, comments, and complaints.

• Collaboration and coordination with other teams and coordinating with them to resolve customer issues

• Providing feedback on the efficiency of the customer service process.

• Ensure customer satisfaction and provide professional customer support.

Qualification:

• Graduated in any department.

• Experience i n Customer Service role (Minimum 1 year)