Customer Service Executive

Position: Customer Service Import Freight ( AIR & SEA)Number of Vacancy: 1Work Location: Navi Mumbai CBD Belapur.Knowledge Requirement:

• Min 1-2 yrs of expr in freight forwarding company,
• Good Communication skills,
• Knowledge of INCOTERMS, World sea Ports and Airports.
• Knowledge of freight forwarding procedure of imports.

Job Description for CUSTOMER SERVICE IMPORTS:

• Entire customer service for import freight From Nomination till Issue of D/O.
• Preparing of Quotation & quoting it ahead to the customers.
• Co ordination and correspondence with overseas agents, Shipping line , NVOCC, Airlines .
• Handling and follow up of shipments till the completion of Job.
• Preparing CAN.
• Handling pricing at PAN India level.
• Quoting Free hand shipment enquiries received from Overseas Agents.
• Developing Overseas Agent Network.
• Identifying good agents globally.
• Developing Repo with Agents for receiving good Nominations.
• Playing an important role for sales & marketing team by giving them competitive rates and generating business on board.
• Identifying potential customers and establish contact by keeping in regular touch with them.
• Shortlisting Co-loaders for LCL shipments.
• Preparation and updatation of latest rate sheet and circulating to all the origins on monthly basis.

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person