Customer Service Executive

Company Description: Learners Education is focused on developing future leaders by providing contemporary business education for key industries, entrepreneurship, and global leadership. Programs are designed with flexible learning modules, combining online and onsite formats to support work-life balance for students and working professionals. Learners Education collaborates with experienced faculty and industry experts and offers comprehensive learning materials to help learners excel in their current roles and advance their careers. The institution promotes a learning environment where participants are encouraged to Learn, Achieve, and Succeed.

Role Description Looking for energetic candidates who can deliver the following.

• Converse well in English with customers
• Handle all queries from customers and ensure all queries are resolved
• Follow-up for payments and communicate any delays
• Maintain up-to-date records for all communications made

Eligibility

• Basic graduation with very good communication skills in English (both verbal and written)
• Must be willing to work extended hours as per the requirements of the team
• Good MS Excel and email skills