Elrois Group
Customer Service Executive
12 days ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
16 October 2026
What they need
**Job Title-**Customer Service Executive
Location: Gurugram
Duration: FullTime
Experience : 3-4 Yrs. 12th Pass (intermediate)/ Graduate in any
About the Role
We are looking for a confident, customer-focused, and diligent Customer Service Executive to handle customer queries, resolve complaints, and ensure excellent customer satisfaction.
Key Responsibilities
- Handle customer inquiries, feedback, and complaints professionally.
- Resolve customer concerns promptly and efficiently.
- Coordinate with internal teams to ensure smooth customer service.
- Identify opportunities to improve customer experience and retention.
- Maintain customer records and ensure confidentiality.
Required Skills
- Excellent verbal and written communication skills.
- Strong problem-solving, multitasking, and time-management abilities.
- Professional attitude, patience, and empathy.
- Proficiency in MS Office, email, and calendar management tools.
Pay: ₹250,000.00 - ₹400,000.00 per year
Work Location: In person
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