Customer Service Executive

Location: Sharjah

Salary: AED 7,000/- to 8,000/-

Rotational Shifts: 8am to 5pm/ 11am to 8pm

We’re looking for a Customer Service Executive to be the friendly face and first point of contact for our clients. Ideal for candidates with strong customer service experience who are confident, well-presented, and professional in handling clients.

Key Responsibilities:

• Welcome and assist clients and visitors with a positive, service-oriented attitude

• Handle customer queries related to company services, applications, and documentation

• Guide clients through online portals and basic processes

• Coordinate with internal teams to resolve client requests smoothly

• Maintain accurate records of client interactions

• Manage walk-ins, queues, and ensure a pleasant lobby experience

• Handle escalations professionally and follow up until closure

• Encourage client feedback and reviews after service completion

What We’re Looking For:

• Minimum 2 years of customer service / client-facing experience with administration background.

• Strong communication and interpersonal skills

• Well-groomed, confident, and customer-focused personality

• Basic computer skills and attention to detail

• Experience in business setup / free zone / aviation/ hospitality/ service industry is a plus

📩 Interested candidates can share their CV via LinkedIn with your latest photograph. Please note CVs with no photograph will not be contacted.